Shipping & Returns Policy
Effective Date: February 2025
Company Name: Abysius LLC
Address: 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, USA
Email: info@abysius.shop
Phone: +1 (307) 235-1058
1. Shipping Policy
Processing Time
Orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery times vary depending on your location:
- United States: 5–10 business days
- International: 7–15 business days
Please note that delivery times may vary due to customs delays, carrier issues, or high demand periods.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.
Incorrect Address
Please ensure your shipping address is correct. Abysius LLC is not responsible for orders shipped to incorrectly provided addresses.
2. Return Policy
Return Eligibility
We accept returns within 14 days of delivery under the following conditions:
- Items must be unused, unworn, and in original condition
- Items must include original tags and packaging
- Proof of purchase is required
Non-Returnable Items
The following items cannot be returned:
- Final sale or clearance items
- Gift cards
- Intimate or hygiene-related products (if applicable)
3. Refunds
Once we receive and inspect your returned item:
- Approved refunds will be processed to your original payment method within 5–7 business days
- Shipping costs are non-refundable
If your return is rejected, we will notify you with the reason.
4. Exchanges
We only replace items if they are:
- Defective
- Damaged
- Incorrect item received
If you need an exchange, contact us at info@abysius.shop with your order details and photos (if applicable).
5. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items
6. Cancellations
Orders can be canceled within 24 hours of purchase. After this period, orders may already be processed and cannot be canceled.
